The state Labour Department has set up two toll-free helplines to hear on work, wages and employment-related complaints. The centre will work from 7 AM to 7 PM on all days, including holidays. An officer will attend the calls.
The labour scenario changed after the Second World War due to widespread industrialization and it necessitated the formation of a department to handle the labour problems. In Kerala, the formation of the Labour Department was initiated by Diwan Sir C.P.Ramaswamy Iyer. The labour department was functioning as part of the Industrial Department till then. HH Maharaja, Sri Chithira Thirunal Balarama Varma accorded sanction to create the post of the Labour Commissioner as per the letter No.154 dated 26.01.1946. From this date, the Labour Department started functioning as an independent department.
The most important aims and objectives of the Labour Department include maintenance of peaceful atmosphere in the labour sector as a whole; decent working conditions and improved quality of life to the workers; ensure co-operation and healthy relation between the employers and the employed; systematic implementation of the various labour laws (numbering 30 Central/State Acts and Rules) throughout the State; enhancing social security coverage of workers through better policies and programmes.